Product tour · WhatsApp

Watch it sell on WhatsApp. Fifteen real moments.

Answers, sells, books and gets paid on your own number.

Sample conversations. Businesses and people are fictional.

23:48 · Kitchen closed
Order taken while the owner sleeps
AI handling
Order MK-1042Paid
GH₵215
Paid with
MoMo
Delivery
Apokobi, from 8am

01RestaurantAdwoa's Kitchen, Accra

The midnight order. Paid before you wake up.

Kitchen closed at 23:48. The order is waiting at 8am.

What Mokasa is doing

  1. Offers a pre-order, not a dead end.
  2. Menu and prices from your catalogue.
  3. Marked paid only when the money lands.

02FashionKente & Co, Osu

Manual MoMo. A person confirms it, never the AI.

No payment processor? Your MoMo number is enough.

What Mokasa is doing

  1. Shares your number with a unique reference.
  2. Never says received for a screenshot.
  3. Confirms only after your team taps Confirm.

03ElectronicsSika Gadgets

Cash on delivery, by zone.

Accra pays the rider. Kumasi pays first.

What Mokasa is doing

  1. Asks where before talking payment.
  2. Offers only what that zone allows.
  3. Shows the full total first.

Zone rules set by the owner

ZoneFeeArrivesPayment
AccraGH₵25Same dayCash on delivery
KumasiGH₵45Next dayPay first
Customer in Spintex, Accra
Customer in Adum, Kumasi

04GiftsBloom & Bow, Airport Residential

The undecided shopper. Two taps, three good picks.

Who is it for, and what is the budget?

What Mokasa is doing

  1. Shows three picks, not the whole shop.
  2. Answers from your notes on each item.
  3. Not sure? It checks with your team.

05SalonGlow Studio Osu

Booked at 9pm. Deposit paid, reminder sent.

Only free slots. Deposits stop no-shows.

What Mokasa is doing

  1. Services, prices and times from your settings.
  2. Holds the slot while the deposit is paid.
  3. Reminds the customer the day before.

06Event decorAdorn Events, Accra

Quotes. The brief from the AI, the price from you.

Mokasa gathers the brief. You set the price.

What Mokasa is doing

  1. Asks only what you need to quote.
  2. Never guesses a price.
  3. Sends your quote with a deposit link.

The rules it never breaks

Three things Mokasa will not do. Not even at midnight.

01

Invent a price.

Every price comes from your catalogue or your team.

02

Confirm a manual payment.

A screenshot is not money. Your team confirms it.

03

Argue with an upset customer.

Complaints and refunds go to a person.

07GroceriesFresh Basket Market, Dzorwulu

Reorder in two taps. Today’s prices, saved address.

A hello is enough to offer the last basket.

What Mokasa is doing

  1. Knows the customer and their last order.
  2. Uses today’s prices and says what changed.
  3. Sends a MoMo prompt to their number.

08RestaurantChop Life Kitchen, Lagos

A voice note in pidgin. Read back before anyone pays.

Customers talk. Mokasa builds the basket.

What Mokasa is doing

  1. Understands pidgin and mixed speech.
  2. Reads the order back and waits for a yes.
  3. Uses your currency, naira here.

09RestaurantAdwoa's Kitchen, Accra

Knowing when to hand over. A person, same number.

An upset customer gets a person, fast.

What Mokasa is doing

  1. Spots a complaint and alerts your team.
  2. Goes quiet the moment you reply.
  3. Remembers what your team promised.

10For the ownerMokasa to Adwoa

The 7am summary. What needs you, in one message.

Every morning, on your own WhatsApp.

What Mokasa is doing

  1. Counts paid orders only.
  2. Lists chats that need a person.
  3. Flags payments waiting for you.
Adwoa's own WhatsApp

11StorefrontAdwoa's Kitchen and Glow Studio Osu

From your store page straight into the chat.

The basket arrives ready to confirm.

What Mokasa is doing

  1. Loads the exact basket from the store.
  2. Re-checks prices and stock first.
  3. Asks only what is missing, like the address.
Tapped "Order on WhatsApp" on the store page
Tapped "Book on WhatsApp" on a salon store

12Pre-orderKente & Co and Sweet Crumbs Bakery

Pre-orders, said plainly.

Not in stock yet? Mokasa says so first.

What Mokasa is doing

  1. Gives the ship date in the first reply.
  2. Takes a deposit. Balance on arrival.
  3. Late bakery orders move to the next batch.
Product drop with a 50% deposit
Bakery batch, after the cut-off

13Day specialsAdwoa's Kitchen, Accra

Jollof days. Missed Tuesday? Friday it is.

Too late for today, so it books the next day.

What Mokasa is doing

  1. Uses the ready days you set. Never guesses.
  2. Shows plates left on each day.
  3. Your kitchen sees it under Friday.

14Sizes and coloursKente & Co, Kumasi

Which size? Only what is in stock.

One question at a time, with a list.

What Mokasa is doing

  1. Asks only for the missing choice.
  2. Shows price and stock for each size.
  3. Never offers a sold-out colour.

15BranchesGlow Studio, Osu and East Legon

Which branch? One number, two studios.

Mokasa asks which is closer, then books.

What Mokasa is doing

  1. Shows only that branch’s services and stylists.
  2. Free times fit the stylist’s day.
  3. Lands on the right branch calendar.

Behind every chat

Now see what the owner sees. Every chat, order and payment.